Traderas Customer Service
Opening hours Chat
Monday-Thursday: 8:30-19:00
Friday: 08:30-18:00
Weekends: 10:00-19:00
Public holidays: Closed
Average queue time - 5 min
Opening hours Phone
Weekdays: 9:00-18:00
Weekends: Closed
Public holidays: Closed
Average queue time - 15 min
468-52 50 20 20
Opening hours business support
Weekdays: 09:00 - 17:00, closed between 12:00 - 13:00
Weekends: Closed
Public holidays: Closed
Read about our buyer protection service here
Are you selling at Tradera? Check out or information on net payouts.
Click here to read more
If you need help with getting a fee credited you can send us an e-mail. E-mail support is only available during weekdays.
Don't forget to add the listing number that the credit request is regarding.
We usually get back to you within 72H, if you need help right away we recommend that you contact us by chat.
Is the credit request for a provision fee?
You can always report an unpaid item from your sold items list, once reported the fee is credited instantly.