IdentityForce Review 2024: Identity Protection That Also Logs Your Data? [Tested]

Our testing proved that IdentityForce is a useful service, but does it share too much of your data?
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4.6
Editorial Rating
Learn More
On IdentityForce's website

Identity Protection
IdentityForce
  • Lots of unique features like medical ID fraud protection, court record monitoring, and deceased family member fraud remediation
  • Easy-to-use dashboard
  • Dicey privacy policy

IdentityForce does what it advertises, all within a clean and user-friendly dashboard, but we had issues with its privacy policy and customer support. It offers multiple identity monitoring tools. It also has lots of flexibility, where you can decide whether or not you need credit monitoring with your subscription and your subscription term length. 

During our testing, we found the privacy policy to be a little sketchy, especially considering the price tag. We also weren’t impressed with the scavenger hunt we needed to do to find customer support.

Learn more about how IdentityForce stacks up next to the best identity theft protection

Pros
  • Lots of unique features like medical ID fraud protection, court record monitoring, and deceased family member fraud remediation
  • Easy-to-use dashboard
  • Extras include password manager, document storage, and more
Cons
  • Dicey privacy policy
  • Adding children to your plan costs extra
In this article
At a glance
Our experience with IdentityForce
Who is IdentityForce best for?
Prices and subscriptions
Features
Does IdentityForce keep your data safe?
Compatibility
Customer support
Alternatives
FAQs
Bottom line

IdentityForce review at a glance

Price $16.66–$39.90/mo
# of people covered 1 - 2 adults, 10 children
Types of identity monitoring SSN, bank and credit card activity, dark web, social media, change of address, and more
Credit monitoring Yes
Credit reports Yes — Equifax, Experian, TransUnion
Credit score Yes
Identity theft insurance Up to $2 million
Identity restoration services Yes
Extras Password manager, secure storage, PC protection tools, VPN for mobile
24/7 customer support Yes
Learn more Get IdentityForce

How we test and rate identity theft protection services

To review identity theft protection services, we sign up for the service several days prior to our review. This allows the service time to begin populating our dashboard with identity and credit monitoring information and send us real-time alerts. During this time, we also evaluate the service's ease of use, contact customer support, and play around with the extra features. 

After spending some time with the service, we use our proprietary grading rubric which calculates a star rating based on prices, identity monitoring features, credit features, and other criteria. 

To learn more about how we test, check out our full testing methodology here.

4.6
Editorial Rating
Learn More
On IdentityForce's website
Identity Protection
IdentityForce
  • Lots of unique features like medical ID fraud protection, court record monitoring, and deceased family member fraud remediation
  • Easy-to-use dashboard
  • Dicey privacy policy

Our experience with IdentityForce

Our IdentityForce account was easy enough to set up. We entered our name, email, and phone number before being directed to a payment screen. 

IdentityForce signup form

Once logged in to our portal, we were given a list of tasks to complete our account setup. This made it easy to figure out the full capabilities of our IdentityForce plan and we imagine this would be helpful for an ID theft protection beginners or older crowds. 

IdentityForce main dashboard with setup tasks list

We did like the peace of mind that came with having suspicious activity alerts and restoration services if we found ourselves victims of identity theft.

Who is IdentityForce best for?

  • Recommended for individuals seeking identity protection and reputation management

Services like IdentityForce are useful for individuals with high-profile jobs like social media influencers, reporters, and high-traffic bloggers. It may also be a good fit for monitoring your children’s identities if their information was involved in a ransomware attack.  

Ransomware has been declared an endemic rather than a war we can win, so this ongoing issue will need monitoring. A hacker stealing a minor’s identity can go on for a while before it’s caught, leading to credit troubles before the child is even old enough to use it.

IdentityForce prices and subscriptions

IdentityForce's plan prices range from $16.66–$39.90/mo. It offers two plan types, UltraSecure and UltraSecure+Credit, as well as a family plan. You can also decide if you want to pay annually or monthly. 

The family plan includes an additional adult and unlimited children living in the same household. You can purchase your plan online and begin with the Family Plan if you prefer. 

IdentityForce is among the most expensive in the identity theft protection market, so it may not be worth it to you. There is value in its extra features like a password manager and PC protection, but you should evaluate if you need these. 

Here's how IdentityForce's starting plan compares to other services:

  • Identity Guard: $7.20/mo
  • LifeLock: $7.50/mo (billed annually) for first year
  • Aura: $12.00/mo (billed annually)
  • IdentityForce: $16.66/mo (billed annually)
Plan 1-month cost 1-year cost
UltraSecure Individual $19.90/mo $16.66/mo (billed annually)
UltraSecure+Credit Individual $34.90/mo $29.16/mo (billed annually)
UltraSecure Family $24.90/mo $20.83/mo (billed annually)
UltraSecure+Credit Family $39.90/mo $33.33/mo (billed annually)

The UltraSecure plan advertises a 30-day free trial but requires credit card information. The full amount of the monthly plan was charged to our account even though we were supposed to be under a trial period.

Plan comparison

IdentityForce lets you choose between the UltraSecure plan, which is focused on identity theft protection, and Ultrasecure+Credit, which adds credit reports, scores, and monitoring. 

The other difference between the two plan types is the amount of identity theft insurance. UltraSecure will get you up to $1 million in coverage while UltraSecure+Credit will get you up to $2 million.

Here's a breakdown of the two plans based on features:

Plan UltraSecure UltraSecure+Credit
SSN monitoring
Financial activity monitoring
Identity theft insurance Up to $1 million Up to $2 million
Credit monitoring
Credit reports Yes — Equifax, Experian, TransUnion
Credit score Yes — VantageScore
Credit freeze
Identity restoration services
Dark web monitoring
Social media monitoring
Home title monitoring
USPS address change alerts

IdentityForce features

IdentityForce packs a lot into its services. We were impressed with how many additional features were available compared to other services like IDNotify and PrivacyGuard. A password manager and document storage were nice additions to the service. 

Most features are available in the UltraSecure plans, but any credit-related services are only included in the UltraSecure+Credit plans.

What does IdentityForce protect against?

IdentityForce protects you from the following threats: 

  • Identity theft: Monitor your personal information like your SSN, name, address, and more for unauthorized use of your identity.
  • Fraud: With advanced fraud monitoring, you'll be notified if anyone requests a copy of your credit report. You'll also receive alerts of any suspicious activity on your financial accounts, investment accounts, 
  • Child identity theft: Receive alerts if credit accounts are opened in your child's name.
  • Lost wallet: Replace your credit or debit cards if your wallet is lost.

Identity monitoring

You can find monitoring alerts at the top of your dashboard. IdentityForce will alert you if a breach occurred and walk you through how to fix it. 

IdentityForce alerts you to the following activities:

  • Bank and credit card activity: Receive an alert if there’s suspicious activity on your financial accounts.
  • Smart SSN tracker: Track if your SSN is being used in an out-of-the-ordinary way compared to your normal activity.
  • Identity threat alerts: Whether it’s a newly opened credit card or a title transfer on personal property due to a data breach, you’ll be alerted if your identity is used.
  • Fraud alert reminder: Sends continuous alerts until you resolve the fraudulent notice.

If you navigate to your Identity Vault, you can add more information to monitor like your driver's license, passport, mother's maiden name, and more.

    IdentityForce Identity Vault s howing personal information being monitored

    Credit monitoring

    Credit monitoring comes with the UltraSecure+Credit plan. This plan doesn’t include a 30-day free trial, so you must pay upfront to use this feature. 

    There's a tab on the left side of the dashboard just for your credit, but you’ll also see a breakdown of your three credit bureau scores on the homepage.

    IdentityForce showing Credit Scoer and Credit Score Tracker

    Daily monitoring allows you to keep track of what’s being reported so you can avoid any issues, like late payments, before it causes serious damage or identity theft losses.

    Credit reports and credit scores

    IdentityForce provides daily reports and alerts on your credit scores. There’s even a credit simulator that lets you explore how your credit score will change with different scenarios.

    Alerts at the top of your dashboard let you know if IdentityForce spots something concerning, like a fraudulent attempt using your credit. IdentityForce reports your VantageScore from Experian, Equifax, and TransUnion, so you always have a clear view of your credit.

    You'll also receive credit reports from all three bureaus every three months. 

    IdentityForce open on list of credit reports

    IdentityForce reports on your VantageScore. A good VantageScore is 661 to 780, while 781 and above is considered excellent.

    Identity restoration services

    In case your identity is stolen, IdentityForce’s remediation services can help you recover. All accounts include a dedicated resolution specialist who can help you review and kick off the resolution process. Specialists are available Monday - Friday, 8:00 a.m. to 8:00 p.m. EST. The weekend hours are Saturday and Sunday, 9:00 a.m. to 7:00 p.m. EST. 

    You'll also get lost wallet assistance to help you quickly replace any cards if your wallet is lost or stolen. 

    Finally, all plans comes with identity theft insurance, but the amount of coverage varies. UltraSecure provides up to $1 million in insurance and UltraSecure+Credit provides up to $2 million in insurance.

    Bonus features

    IdentityForce comes with some handy extras. 

    • Password manager: Stores your login credentials and helps you create strong passwords
    • Secure storage: Allows you to store up to 100 MB in files and images in your IdentityForce account
    • PC protection: Provides anti-phishing and anti-keylogging protecion while online
    • VPN for mobile: Encrypt your phone's internet connection from anywhere

    IdentityForce password manager feature

    Does IdentityForce keep your data safe?

    IdentityForce uses two-factor authentication (2FA) from the very start. Part of your sign-up data includes listing a device for your 2FA code. You’ll have to verify before you can enter your portal.

    We don’t love how much information IdentityForce collects on its customers. It collects the following: 

    • Information you provide (that should be a given) like your personal and demgraphic information
    • Location-based information
    • Information provided by third parties
    • Usage information like your IP address and device functionality
    • Cookies, web beacons, embedded scripts

    Your information is used to provide you with IdentityForce's services, process transactions, and provide customer support. But it's also used to send you marketing materials and to serve you tailored ads.

    Overall, not a great privacy policy, although still not the worst we’ve seen.

    IdentityForce compatibility

    IdentityForce is a web-based portal you can access via browser. There’s no compatibility listed for browsers, so any will do.

    There are mobile apps available in the Apple Store Store and Google Play Store. The Google Play Store lists a 2.6-star rating while the Apple App Store lists a 3.0-star rating. The most common complaints in the reviews appear to be glitches within the app, like no alerts coming in. 

    IdentityForce customer support

    IdentityForce has a support tab in its portal, but it's dedicated to its restoration services. To contact the IdentityForce support team for questions about your account or troubleshooting, you'll need to select the Support link in the footer of the main website. 

    IdentityForce has email and phone support options, but we didn’t see a chat box or any other direct messaging capabilities. For quick reference, the phone number for support listed on the website is 1-877-694-3367. You can contact them 24/7 (excluding major holidays).

    Top alternatives

    IdentityForce does great work, but it might be too expensive for some. That's why we've selected the following recommendations for you to consider instead: 

    Service
    Price Starts at $12.00/mo (billed annually) Starts at $7.50/mo (billed annually) for first year Starts at $7.20/mo
    # of people covered 1 - 5 adults, unlimited children 1 - 2 adults, up 5 children 1 - 5 adults, unlimited children
    Types of identity monitoring Identity and SSN, account breach, home and auto title, criminal and court records Identity and SSN, dark web, phone takeover, home title, social media Dark web, high-risk, bank account, social media, credit and debit card
    ID theft insurance Up to $1 million Up to $1.05 million through $3 million, depending on plan Up to $1 million
    Credit monitoring
    Identity restoration services
    Details Get Aura Get LifeLock Get Identity Guard

    IdentityForce FAQs


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    Is IdentityForce worth it?

    Identity protection services may or may not be worth it depending on your needs. If you’re looking for simple credit monitoring, you can do that for free with an app like MoneyLion or Credit Karma. HelloPrivacy will monitor your identity with its free account.

    If you’re an online influencer or reporter, it may be worth signing up for this service due to the high-profile nature of your job. For most people, however, services like IdentityForce are overkill.


    +

    Do I need to pay for IdentityForce?

    Yes, you'll need to pay for IdentityForce. A 30-day free trial is advertised for the UltraSecure plan, but we were charged anyway. The UltraSecure+Credit plan has no free trial offer.


    +

    Is IdentityForce legit?

    IdentityForce is a TransUnion brand. TransUnion is one of the three credit reporting bureaus, so IdentityForce is a legitimate company.


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    What are the benefits of IdentityForce?

    IdentityForce benefits include having your ID and credit monitoring in one convenient dashboard. The company offers some great features as well, like a password manager.


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    How do I cancel IdentityForce?

    To cancel IdentityForce, you’ll need to reach out to customer service. Customer service does not answer immediately, so make sure to give yourself plenty of time before your next billing statement to avoid a charge. There's no option within your portal to cancel your subscription.

    Bottom line: Is IdentityForce good?

    IdentityForce takes identity theft protection services you can find all across the web and condenses them into one easy-to-use dashboard. 

    While this is convenient, it’s also a lot of data to have in one place. This is especially concerning given the less-than-stellar privacy policy where your data is shared for marketing purposes.

    If that’s of less concern to you, IdentityForce may be a good choice. The design is clean and user-friendly, services are easy to understand, and alerts are prominently displayed within the dashboard. In addition to IdentityForce’s host of standard identity theft protection features, you also get bonus features like and password manager. 

    Overall, if you’re looking for one of the best identity theft protection services, IdentityForce is a solid option. While it’s not perfect, it does offer plenty of perks and makes managing your identity and credit easy.  

    See how IdentityForce compares to our top alternatives:

    4.6
    Editorial Rating
    Learn More
    On IdentityForce's website
    Identity Protection
    IdentityForce
    • Lots of unique features like medical ID fraud protection, court record monitoring, and deceased family member fraud remediation
    • Easy-to-use dashboard
    • Dicey privacy policy
    Author Details
    Mary is a seasoned cybersecurity writer with over seven years of experience. With a B.S. in Liberal Arts from Clarion University and an M.F.A. in Creative Writing from Point Park University, she educates audiences on scams, antivirus software, and more. Her passion lies in educating audiences on helpful ways to protect their data.
    Steph Trejos is an Editor at All About Cookies, leveraging her expertise in the cybersecurity field. She holds a B.A. in English: Editing, Writing, and Media, as well as Media/Communications Studies. With over five years of professional writing experience, she has garnered recognition for her work on anti-financial crime topics, such as money laundering, terrorist financing, and cyberthreats.
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    All About Cookies is an informational website that provides tips, advice, and recommendations to help you with Online Privacy, Identity Theft Prevention, Antivirus Protection, and Digital Security. We strive to provide up-to-date information, but make no warranties regarding the accuracy of our information. Ultimately, you are responsible for your digital security. All About Cookies is not a digital security product and does not provide any digital security products.