When a patient questions your professional judgment, itâs important to reassure them without getting defensive. To effectively demonstrate your competency:
- Provide clear, evidence-based explanations for your recommendations, highlighting your knowledge and experience.
- Listen attentively to the patient's concerns, validating their feelings while guiding them back to the facts.
- Stay composed and patient, ensuring that your body language and tone remain professional and empathetic.
How do you handle situations where your expertise is challenged? Share your strategies.