You're navigating collaboration across functions. How can you ensure seamless communication with clients?

Any communications strategy must be built upon a thorough understanding of stakeholders in addition to having clear communication objectives in mind. If the objective is to foster cross-functional consensus and alignment for a common goal, Care should be taken to understand specific drivers for each of the stakeholders when it comes to the common goal. How does achieving this common goal or a group consensus benefit each stakeholder? Based on this, messaging needs to be customized for stakeholders.

Setting up a Cadence meeting across different stakeholder group helps to ensure the same information is shared and all discussion can be had in the presence of the rest. Ensuring communication is not done in silos.

While navigating collaboration across functions, you can ensure seamless communication with clients: 1. Identify the key messages to be delivered across stakeholder types and tailor your message accordingly 2. Based on objective, set up individual or collective discussion forums to ensure free flow of ideas 3. Highlight the end objective along with key roles/responsibilities of each stakeholder type to achieve those