Mission Critical Services
Unmatched technical expertise and engineering capabilities to provide you with peace of mind while hosting and managing your mission critical products, workloads, and events.
Mission Critical Services for Azure
Partners with you to ensure your most significant Azure products, workloads, and events run smoothly. During critical incidents, this experience expedites recovery and ensures business continuity.
Mission Critical Services for Microsoft Security Cloud
Provides superior engineering engagement, empowering you to escalate critical issues directly to Microsoft Security engineering teams. Our experts ensure your Security products are working effectively to protect you against the modern threat landscape.
Elevate your Microsoft Unified experience with enhanced solutions
Solutions designed to ensure maximum uptime, solve complex IT challenges, and help you get the most out of your technology investment.
Unified Enhanced Response
Empower and care for your business with accelerated response times for key severities and additional Microsoft experts for streamlined resolution across all products.
Cybersecurity Incident Response
Our end-to-end approach is specifically designed to rapidly contain the actions of an active adversary, perform deep investigation, remove the attacker's control, and deploy critical security controls to help prevent re-compromise.
Office 365 Engineering Direct
Gain an exclusive line to Office 365 product engineering teams and minimize downtime with advanced monitoring, escalation, and incident analysis for your cloud productivity solutions.
Support for Mission Critical
Achieve peak performance of your most business-critical solutions, with in-depth support and preventative services to identify potential risks and create the most stable environment possible.
Azure Rapid Response
Gain peace of mind with streamlined response and recovery from a specialized team of Azure experts who know you and can provide key insights and advice tailored to your unique environment.
Azure Event Management
Ensure the success of your next major digital event, from planning to execution, with access to expert advisors, pre-event guidance, and enhanced reactive support throughout your event.
Developer Support
Advance your DevOps processes, application architecture, and AI integration with help from cloud and application development experts as you build, deploy, and manage solutions.
GitHub Engineering Direct
Manage your GitHub environment more effectively with expedited access to GitHub support, administration assistance, and GitHub health checks, led by a Customer Reliability Engineer.
Ready to experience it for yourself?
Contact your local Microsoft Account Representative to get started.
Follow Microsoft